Front Desk Representative Wanted! (part-time)

Are you looking for a job in a growing complementary medical clinic? Do you have an interest in or experience with acupuncture and Traditional Chinese Medicine? We are looking to add an experienced, dedicated and efficient Front Desk Representative.  This is a great opportunity for someone looking to join a growing team of holistic health care providers.

The right candidate is aligned with Selby Acupuncture’s business philosophy:

  • Positive about life and work
  • Committed to business vision and purpose: offering high quality healthcare in a healing environment
  • Creating a vibrant community of health and healing
  • Interest in Chinese medicine a plus

Position Description

Front Desk

  • Greet patients upon their arrival and create a welcoming environment
  • Answer phone calls and schedule appointments
  • Manage patient check-out process
  • Call insurance companies to verify patient coverage
  • Use clinic management software
  • Fill herbal prescriptions as needed
  • Reset treatment rooms after patient visits
  • Assist with inventory management
  • Maintain clean and orderly clinic
  • Calculate daily totals


  • Contribute ideas for Facebook posts
  • Write a blog for company website 2 or 3 times a year
  • Nurture client connections via notecards and e-mail communications

Other duties as assigned

Desired Experience

  • Previous medical reception/medical office experience required
  • Working knowledge of Mac, Pages, Word and Excel
  • Working knowledge of medical insurance processes (HealthPartners/BCBS/Medica etc)
  • Demonstrate a high level of professionalism in dealing with confidential sensitive information
  • Excellent communication skills
  • Be able to confidently and effectively balance multiple projects and complete commitments according to deadlines
  • Perform diversified clerical functions and basic accounting procedures
  • Be able to foresee potential problems and proactively work to find solutions

20 hours/week (weeknight & Saturday shifts)

Contact Lindsay at 651-224-6678 or lindsay @ selbyacupuncture .com for more information.